
Shipping
At Grandy’s Flowers, we are committed to providing you with efficient and secure shipping to ensure your preserved floral arrangements arrive at their destination in perfect condition. Below is our shipping policy for Austin, Texas, and its surrounding areas.
Local Delivery Areas
We deliver to the following areas:
Austin (Metropolitan Area):
- Downtown Austin
- East Austin
- Old West Austin
- South Austin
- North Austin
- Northwest Austin
- Westlake Hills
Areas Surrounding Austin:
- Cedar Park
- Round Rock
- Pflugerville
- Leander
- Buda
- Kyle
- Dripping Springs
- Georgetown
- Del Valle
- Lakeway
- Manor
- Elgin
- Hutto
- Lockhart
Bastrop and Neighboring Areas:
- Bastrop
- Cedar Creek
- McDade
- Red Rock
Killeen:
- Areas in Killeen
If you are outside these areas and wish to place an order, please contact us to check delivery availability.
Delivery Times
Standard Delivery: Local orders within the listed areas are delivered within 1 to 2 business days from order confirmation.
Same-Day Delivery: We offer same-day delivery for orders placed before 12 pm, subject to availability. This service may incur an additional fee.
Scheduled Delivery: If you would like your arrangement delivered on a specific date, you can select the date and delivery time slot when placing your order through our online calendar.
Shipping Costs
Local Shipping Fee: The shipping cost within Austin is 10 USD. For surrounding areas (Round Rock, Pflugerville, Cedar Park, etc.), the cost may vary based on distance and will be calculated at checkout.
Free Shipping: We offer free shipping for orders over 100 USD within the specified delivery areas.
Delivery Policy
Safe Delivery: To ensure your order arrives in perfect condition, all our shipments are handled with the utmost care. We recommend providing an address where someone will be available to receive the order.
Failed Deliveries: If no one is available to receive the order at the provided address, we will contact you to arrange a new delivery. Re-delivery may incur an additional charge.
Order Tracking
Once your order has been shipped, you will receive an email with tracking details. You can follow the progress of your delivery using the provided link.
Delivery Issues
If you encounter any issues with your delivery, such as product damage or a delayed delivery, please contact us within 24 hours of receipt so we can resolve the issue as soon as possible.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please contact us at support@grandysflowers.com